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Friday, November 22, 2019

Download Branded Customer Service: The New Competitive Edge for Free



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Author : Janelle Barlow

Date : 2006-09-10

Page : 278

Rating : 4.5

Reviews : 16

Category : Book








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Branded Customer Service The New Competitive Edge ~ For all these reasons branded customer service is the new competitive edge in the service economy Some time ago an Australian bank made a promise that customers would be given 5 if they had to wait longer than five minutes for a teller

Branded Customer Service The New Competitive Edge by ~ Branded Customer Service breaks new ground with an assertion that brand equity is built not just through advertising and public relations but also through the human exchange of customer service

Branded Customer Service The New Competitive Edge by ~ For all these reasons branded customer service is the new competitive edge in the service economy Some time ago an Australian bank made a promise that customers would be given 5 if they had to wait longer than five minutes for a teller

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